Anonymised engagements, described by the work

Microsoft 365 Business Premium rollout

Growing firm

Problem

The organisation needed mail, Teams, SharePoint, and device standards without over-buying licences or taking on an enterprise programme.

Approach

Moved the firm onto Business Premium with a right-sized licence mix, MFA, and Intune device standards.

Outcome

Staff on Business Premium with usable collaboration and device policy, without enterprise bloat.

Identity and endpoint hardening

Multi-site team

Problem

Access and devices were inconsistent across sites. Identity and endpoints needed a baseline staff could live with.

Approach

Entra ID, MFA, and Intune baselines, with consistent access and managed devices rather than another tool for each site.

Outcome

Consistent access and managed devices without tool sprawl.

Hybrid cloud without the drama

Problem

On-prem servers still mattered and a full cloud move was not realistic. The business needed Microsoft cloud services connected without a big-bang cutover.

Approach

Designed hybrid identity and a phased migration, with costs and sequencing the business could follow.

Outcome

On-prem systems and Microsoft cloud services working together, with a path that did not depend on a single risky weekend.

Disaster recovery rebuild

Problem

Critical systems needed a DR plan the business could understand. Backups existed; confidence that they would restore in a useful time did not.

Approach

Mapped what actually mattered, designed practical DR, wrote runbooks, and tested recovery rather than assuming jobs were enough.

Outcome

A DR path the business could fund and run, with recovery times they could plan around.

Automation that cuts noise

Problem

Provisioning and reporting were manual, so builds drifted and routine work took too long.

Approach

PowerShell and operational automation for provisioning and reporting across the estate.

Outcome

Less manual toil and more consistent builds.

Virtualisation performance turnaround

Mid-size organisation

Problem

A virtualisation estate had grown messy. Performance was uneven and it was hard to see capacity or what to support first.

Approach

Stabilised and optimised the hosts, storage, and critical workloads, then set a realistic support model the team could run.

Outcome

Clearer capacity, better day-to-day performance, and a support model that matched how the estate actually ran.